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Improve integration with combined EDC-IVR solution
ClinPhone announces the launch of its new combined Electronic Data Capture (EDC) and Interactive Voice Response/Interactive Web Response (IVR/IWR) solution. This integrated offering provides benefits which enable sponsors to streamline the clinical trials process. The new combined offering integrates DataLabs by ClinPhone (EDC) and ClinPhone's Randomization, Trial Supply Management and ePRO solutions (IVR/IWR). Total assurance of the accuracy of data shared between applications is guaranteed through ClinPhone's Connect integration platform, complete with a full integration audit trail. Full visibility of the data integration process ensures the quality and reliability of shared data, and ClinPhone's system monitoring capabilities ensure the robustness of this hosted services. ClinPhone's combined EDC and IVR/IWR technology eliminates the traditional costs of integrating systems from multiple vendors. Quality of service is further enhanced by having a single point of contact for project management, as well as one help desk. This combination enables the entire integration workflow to be automated and managed by ClinPhone's integration team.