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Success is a reliable predictor of failure
October 2010
SHARING OPTIONS:
Our current economic malaise reminds me of the old Churchill
quote, “Success is never final.” He sure proved that point over and over again,
most recently with the consequences of his role in reorganizing
the Middle East after WWI. The more complete quote is, “Success is never
final. Failure is never fatal. It is the courage to continue that counts.”
These days, inspiring quotes are most welcome. But why do we cycle from success
to failure, and to what extent does the former presage the latter?
Success puts most of us off guard. We enjoy the moment,
or even a decade, but can be very complacent with respect to its likely
continuance. We speak of “bubbles” and want growth to feed more
growth. Some even speak of a bubble in higher education. The
words “not sustainable” have entered the popular lexicon in many
contexts. Apparently, we are now more sensitive to our limitations.
Two of my favorite industries, pharma and medical
devices, are clearly suffering as a result of their long run of
success. That success was based on decades of innovation
addressing unmet medical needs. That innovation justified high margins that
afforded more investment in people and infrastructure to keep the process
accelerating.
Given that we base our economy on competition (nothing else
has ever worked), it is important to not hold back, allowing competitors to get
an edge. A herd mentality ensues, and thus a bubble, with too many
pursuing the same few objectives. We don’t want an industrial policy that
would divide up the objectives as was once done with state-owned enterprises in
other places. That surely doesn’t work. Choices are best made by
customers.
I like Prof. Clayton Christensen’s concept of disruptive
innovation, which he has elaborated on in several books (see, for example, The Innovator’s
Dilemma, Harper, New
York, 1997). As an undergraduate student, I was introduced to
the Austrian economist Joseph Schumpeter and the concept of creative
destruction, which he promulgated in 1942 (see Capitalism, Socialism
and Democracy, Harper, New York,
1975). While their observations are not entirely new, these authors gave
them a particularly clear expression. Some also see attributes of the
challenge in the Hindu god Shiva, but Eastern mysticism is not a subject
of my expertise.
Society advances through innovation, and through innovation,
the successful and comfortable are threatened. Success indeed becomes a
reliable predictor of failure. At very least there is much pain and
discomfort. The new idea displaces the established. As innovation has
accelerated in our time, even the recently established become vulnerable and
may be gone a decade after founding. Sailing ships, steam engines
and printing presses with lead type had a longer run. While the principles
of creative destruction and disruptive innovation apply more broadly, their
role in business is compelling at the moment.
Success breeds complacency and vulnerability to
attack. The established infrastructure can lose 90 percent of its value in
a very short time. In the process, firms scramble to cut costs to hang on
longer. Manufacturing and R/D facilities lie fallow and become assets for metal
recyclers. This is a publication all about creative destruction. Many of our
readers lost their positions as research and development came under the
knife first. The comfortable among us hire, build and issue press releases,
assuming an accelerating trajectory that is not to be sustained by hope alone.
As Andy Grove noted in his book of the same title, only the
paranoid survive. Garage outfits rarely thrive, but a few do and often
rise from adversity, as did Beckman, Hewlett Packard and Disney in the 1930s, a
time much tougher than we have today, but one with a much slower
response. Some firms have been very resilient, pulling out of a slump and
reinventing themselves repeatedly, but not easily and not without much
pain. The three firms I just mentioned are excellent examples of this.
Being into life’s fourth quarter, I’ve seen a lot of
this firsthand. I’ve seen UV, fluorescence and electrochemical detectors
for liquid chromatography progress from not even existing to
achieving some prominence in life sciences to largely succumbing to mass
spectrometry, which for two decades was thought by most to
be incompatible with aqueous buffers. Polarography has nearly become
extinct. Analogous disruption occurred in peptide and DNA sequencing over the
last 20 years, and various approaches continue to do battle
today. Where are Searle, Upjohn, Parke-Davis, Sterling, Beecham,
Burroughs-Wellcome and Marion Labs? Firms that succeed compete with themselves
using skunks works and alliances to be ready for what’s next. Cost-cutters
resist this because the outcome is not assured. Private firms with a longer
view are advantaged.
Today, creative destruction takes many forms as pieces
(especially people) fall off larger firms into the world of startups. On
the other end, those startups that prove their concept get gobbled up through
mergers and acquisitions. There is very little stability. There is no
entitlement and little loyalty. Time constants are such that several
generations of disruptive change now occur during a working life of four
decades. This is very new and it engenders much pain. It can also be
stimulating to those who like to stay in the fight.
We’ve had our destruction these past few years. There
is no better time to stop complaining and start participating on the creative
side. Position yourself to catch the next wave. It’s on the
horizon. Be prepared by paying attention and staying up-to-date. You
are what you know and looking forward counts. Longing for what was is not
helpful.
Going back to my title, could failure be a reliable
predictor of success? For those who gain wisdom like Yoda (“Do, or do not.
There is no try.”), there is no doubt about it.
Peter T. Kissinger is chairman emeritus of BASi, chairman
of Prosolia in Indianapolis and a professor of chemistry at Purdue
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